Tools & Guidelines
Be on Alert for Phishing
Beware of phishing scams impersonating others/institutions
KakaoTalk has introduced a "fake signal" feature to prevent users from falling victim to phishing attacks.
This feature is embedded in Kakao's anti-abusing system to automatically detect potentially fraudulent profiles by analyzing KakaoTalk profiles, account information, and user history through artificial intelligence and machine learning technologies.
Users can be protected from potential harm by checking to see if the account and chatroom are marked with a fake signal as a show of warning, receiving a pop-up alert, and seeing their profile image masked in orange.
Scammers who impersonate celebrities, experts and the like attempt to steal money under the pretext of giving investment advice or sharing information, and deceive their targets into revealing sensitive data by making them install fraudulent apps, such as stock trading apps, and signing up.
Scammers who impersonate an investigative agency, such as the prosecutor's office, deceive their targets into believing that their bank account is involved in a crime and send forged documents like arrest warrants via KakaoTalk, demanding their personal information, including financial information, to conduct an investigation.
Scammers who impersonate a financial institution deceive their targets by guaranteeing low-interest loans in an attempt to steal money by having them pay off their existing loans.
If you suspect that you are a victim of a phishing scam or attempt, DO NOT install apps of unknown source, DO NOT reveal any sensitive data, including financial information and personal identification, and DO NOT make monetary transfers. Please notify us via "Report" at the top of the chatroom or block the user via "Block and Report" on their profile screen. Please refer to the link for detailed information on what and how to report via KakaoTalk.